Utilized AWS CloudWatch to configure custom metrics, alarms, and comprehensive dashboards, enabling real-time visibility into system performance, application health, and resource utilization across multiple environments.
Analyzed EC2 CPU, memory, and network metrics to proactively optimize performance, right-size instances, and reduce operational costs. Implemented cost-effective scaling strategies that improved resource utilization.
Architected and implemented secure AWS network environments using VPCs, subnets, security groups, and NACLs, ensuring robust protection for sensitive workloads and maintaining compliance with security standards.
Delivered Level 1 support for AWS infrastructure services, including EC2, S3, and Lambda, reducing downtime through quick issue resolution and proactive monitoring.
Collaborated with DevOps and development teams to streamline CI/CD pipelines, accelerating deployment cycles and increasing release reliability. Improved deployment success rates and reduced rollback incidents.
Conducted periodic security audits and vulnerability assessments to maintain compliance with organizational and industry standards. Implemented security best practices across cloud infrastructure.
Managed IAM roles and security groups for over 200 users, enforcing least-privilege access and automating access reviews.
Served as the primary AWS technical liaison during critical incidents, ensuring effective communication between development and infrastructure teams.
Authored comprehensive runbooks and knowledge base articles for recurring AWS issues, empowering Tier-1 teams to resolve tickets independently.